Shipping Policy

All orders are processed and dispatched within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive another email notification once your order has been shipped.

Complimentary standard shipping on orders over $100.

How do I check the status of my order?

  • When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
  • If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@getoo.com.au with your name and order number, and we will look into it for you.

 If you have any further questions, please don't hesitate to contact us at info@getoo.com.au.